Care & Maintenance

The BASI Systems equipment is designed with the highest quality materials to provide ergonomic integrity, comfort and longevity. We recommend that you follow these guidelines to properly care for your equipment and for safe use.


  • Springs should be inspected weekly for gaps or kinks. If a gap or kink is found, discontinue use of the spring immediately and replace it. 
  • Check that the spring hooks are working properly. 
  • It is recommended that all springs be replaced after two years of use.
  • Inspect and tighten the nuts, bolts and screws monthly. 
  • Please check and tighten the nuts and bolts of the push through bars and swing of the Cadillac periodically.
  • Remember to replace the ropes if they show any sign of wear and damage.


  • Clean all surfaces after each use. Using a soft damp cloth, wipe all upholstery with a blend of water and mild soap. (1 tablespoon of mild soap is recommended for a liter of water.)
  • Alcohol-based cleaning products, baby wipes, bleach and harsh chemicals are NOT suitable for cleaning any part of your equipment.
  • Do not spray any cleaning product directly on your equipment.
  • Wipe the carriage, foot bar, push through bar and shoulder rests with a soft damp cloth after each use.
  • Wipe and brush the carriage tracks periodically to keep them free from dust and hair.
  • Wipe the carriage wheels periodically by running them on a damp cloth to keep them free from dust and grit.
  • Neoprene handles, double loop, foot straps, fuzzies and ankle straps are machine washable. Please launder these accessories using a gentle cycle (maximum 30°C) in your washing machine, and then allow to air dry.


  • Avoid direct sunlight and any kind of heat exposure to BASI Systems equipment.    
  • Store Pilates equipment in an environment with adequate climate/humidity controls.
  • Do not put load on equipment.

For your further questions, please reach us at