Limited Warranty
Limited Warranty
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE
WE WARRANT THAT DURING THE WARRANTY PERIOD, THE PRODUCT WILL BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP.
OUR RESPONSIBILITY FOR DEFECTIVE GOODS IS LIMITED TO REPAIR, REPLACEMENT OR REFUND AS DESCRIBED BELOW IN THIS LIMITED WARRANTY.
TO THE EXTENT NOT PROHIBITED BY LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS LIMITED WARRANTY AND TO THE EXTENT NOT PROHIBITED BY LAW, WE DISCLAIM ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES DO NOT ALLOW DISCLAIMERS OF IMPLIED WARRANTIES, SO THIS DISCLAIMER MAY NOT APPLY TO YOU. TO THE EXTENT SUCH WARRANTIES CANNOT BE DISCLAIMED UNDER THE LAWS OF YOUR JURISDICTION, WE LIMIT THE DURATION AND REMEDIES OF SUCH WARRANTIES TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
WARRANTY
Bodynetworx offers the following limited warranty. This warranty becomes effective on the invoice date of the original purchase and extends for the duration specified in this document. Any parts repaired or replaced under this warranty will be covered for the remainder of the original warranty period.
Bodynetworx guarantees that all products will be free from defects in material or workmanship for the duration of the warranty period. If you have a defected product that you believe is covered in this warranty, it is important to follow the proper return procedure. Defective parts that meet the warranty guidelines will be repaired, replaced, or refunded at the sole discretion of Bodynetworx in accordance with the following:
- The repair or replacement is due to a manufacturing or material defect.
- The part has been used only for its intended purpose, and the safety, usage, and maintenance guidelines have been followed.
- The defect is not due to normal wear and tear, scratches, tears, or stains to fabric, misuse, unauthorized modifications, unauthorized repairs, or failure to comply with instructions.
- The defect is not caused by exposure to cosmetic oils, harsh chemicals, bleach, industrial fallout, chemical fallout, tree sap, sand, mud, salt, or other abrasive natural or chemical substances.
- The defect is not due to submersion in water, indoor flooding, or fire damage.
- The part is owned by the original retail purchaser, and proof of purchase is provided. The warranty is not transferable.
- The claim is made within the applicable warranty period.
- If any box/product damage or missing box/part is noticed at the time of delivery, it must be documented on the Proof of Delivery document; otherwise, Bodynetworx will not accept any liability. A claim for damaged or missing boxes/parts must be made within five (5) business days of delivery with this signed Proof of Delivery document.
Warranty Period
|
PERIOD |
PARTS |
|
Ten Year |
Main wooden frames and structural wood components |
|
Two Year |
Steel and aluminum profiles and components, F2 systems, springs, plastic components, and fasteners |
|
One Year |
Elastomer coated parts (footbar, handbar, pedals, stoppers, handles, wheels etc.) |
|
Ninety Day |
Pilates mat, upholstered parts and all fabric accessories. |
Exclusions of warranty
- The equipment is intended only for Pilates exercises; any other uses fall outside the scope of the warranty.
- Damages and claims arising from failure to comply with the safety, maintenance, cleaning, storage, and usage guidelines.
- Damage caused by misuse, abuse, modification, transportation, or unauthorized repairs.
- Continued use of any damaged parts.
- Bodynetworx assumes no responsibility whatsoever for the resale of its products by the customer.
- Failure to replace springs on spring-loaded equipment every two (2) years or after 3,000 hours of use, whichever comes first, may void this warranty.
- Exposure to direct sunlight or any kind of heat may damage Bodynetworx equipment and is not covered under the warranty.
Limitation of Liability
This warranty is exclusive and supersedes all other warranties, whether expressed or implied. Bodynetworx shall not be liable for any incidental, consequential, or punitive damages.
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